Terms and Conditions

CALENDAR

11+ Summer Booster lasts for 15 days from 5th to 27th August 2019 excluding the weekends as well as 12th, 23rd and 26th August.

FEES

  • Tuition fee is £36 per day.
  • Minimum registration period is 2 days and the payment is payable in full in advance.
  • The total fee for 15 days is £540 and if you do full registration we take £40 off.
  • Tuition fees are non-refundable and late payments may result in the student’s place being replaced by another student in the waiting list.
  • There is no compensation or refund for student’s absence regardless of the reason.

CANCELLATIONS

  • A minimum of one-week notice is required to cancel enrolment.
  • This only applies to unpaid remaining weeks.
  • Tuition fees are non-refundable in cancellation.

HOUSE RULES

  • Students and those responsible for paying their fee are liable for any damage they cause to school equipment and the premises.
  • Any type of bullying or harassment against our staff is not tolerated and it will immediately result in the loss of tuition place for which there will be no refund.

ABSENCE/MAKE-UP CLASSES

  • All absences should be reported by phone to the programme manager prior to class time.
  • No tuition refunds are given for any missed classes.
  • Classes may be combined in case of low attendance of pupils.
  • A replacement teacher is provided if the usual teacher is sick, late or leaves her/his position with us. Parents cannot claim refund in such cases as long as the lesson is covered by a supply teacher.
  • If the centre is closed beyond our control in the case of poor weather, a power cut, or an event or incident which prevents lessons from taking place, the cover lessons will be provided at a convenient time and branch depending on the circumstances.

DROP-OFF & PICK-UP I SECURITY OF CHILDREN

  • Our centres open 5 minutes before the start of the first class   – parents must not drop off their children too early as there may be no member of staff to look after their child.
  • It is the parent/guardian’s responsibility to ensure that the children are dropped off and picked up at the correct time.
  • There will be a £10 extra charge if parents pick up their children late.

HEALTH AND SAFETY

  • All of our staff are DBS (CRB) checked.
  • Parents/guardians will be contacted if their child is ill.
  • First Aid will be administered by qualified members of staff if necessary.
  • Our Child Protection Policy can be accessed from our centre on request.
  • Your data will be kept compliant with GDPR and Data Protection regulations.